Legal, Privacy & Compliance Center
Transparent operational policies, multi-tenant data protection commitments, mobile money reconciliation terms, and security disclosure guidelines for ISP operators and subscribers using QC NetCore.
Terms of Service
Master terms governing access to and use of the QC NetCore ISP Network & Billing Operating System by Internet Service Providers, network operators, and end-user subscribers.
Privacy Policy
How QC NetCore collects, processes, isolates, and protects personal, operational, network, and billing data across our ISP Operating System.
Cookie & Local Storage Policy
Transparent documentation of the essential cookies and browser storage keys used by QC NetCore for authentication, theme preferences, and interactive demo isolation.
Acceptable Use & Network Usage Policy
Rules governing lawful, secure, and fair use of the QC NetCore platform, connected MikroTik/RADIUS infrastructure, captive portals, and broadband network services.
Refund & Cancellation Policy
Clear governance on SaaS subscription cancellations, duplicate M-Pesa transaction handling, and the distinction between platform fees and tenant ISP subscriber payments.
Payment & Financial Reconciliation Terms
Commercial terms governing pricing currencies, M-Pesa STK Push and C2B payment workflows, automated invoice reconciliation, and overdue account handling.
Service Level Agreement (SLA) & Operational Support Framework
Our engineering commitments for platform availability, planned maintenance windows, incident severity classification, and technical support escalation.
Data Processing & Data Protection Addendum (DPA)
Architectural and legal framework governing Data Controller and Data Processor responsibilities, multi-tenant isolation, and cross-border data safeguards.
Platform Security & Trust Architecture
How QC NetCore secures multi-tenant ISP data, authentication sessions, router provisioning channels, and mobile money payment workflows.
Security Vulnerability & Responsible Disclosure Policy
Guidelines and safe-harbor principles for security researchers and network engineers reporting potential vulnerabilities to QC NetCore.
QC NetCore ISP Academy & Guides
Step-by-step operational playbooks for MikroTik RouterOS v7 WireGuard peering, FreeRADIUS SQL provisioning, M-Pesa Daraja webhook setup, and multi-tenant Captive Portal branding.
Engineering Notes & Architecture Briefs
Technical deep-dives on zero-touch subscriber provisioning, eliminating manual WinBox bottlenecks, and reconciling high-concurrency M-Pesa STK Push callbacks.
Platform Changelog
October 2026Recent releases include multi-tenant Captive Portal live customizer isolation, Daily/Weekly/Monthly hotspot tier presets, interactive speedometer Free Tools, and Plus Jakarta Sans global typography.
Direct Legal, Privacy & Compliance Desk
For contractual inquiries, data protection requests, billing reconciliation, or responsible vulnerability disclosure, contact us directly: